Selected Work
Over the past eight years, Alhambra has worked with over forty clients in the region, ranging from CRUST Pizza to the Berkshire Center for Justice; from regional homeless shelters to family-run farms.
These case studies showcase our team’s commitment to developing creative solutions and actionable deliverables for Berkshires clients. If you are interested in our more detailed casebook, please reach out through our Contact page.
Labor market and HR analysis for care provider non-profit
Challenge
Understand the dynamics of the local labor market and create suggestions for how to optimize the client’s workforce.
The client offered a broad range of community-based services to individuals with developmental disabilities. Job vacancies—the primary challenge—were in entry-level positions paying just over the minimum wage. The existing platforms that the client used to find employees included their website, billboards, and job boards. Alhambra consulting group was tasked with assessing the labor market situation as a whole and ways to improve the recruiting and retention process of entry-level jobs.
Our Approach
The team conducted research on the Berkshire labor market during the Covid-19 pandemic and examined the best hiring practices to find and retain employees.
The team split into two groups to research 1) labor market trends and 2) HR strategies. The labor market team quantitatively examined national and local labor market movements using databases like FRED and the Bureau of Labor Statistics. They considered how COVID-19’s impact on unemployment rates and national hourly earnings varied based on demographics such as age, gender, and education level. The HR team inspected the accessibility of the client’s job openings, analyzing the organization’s online presence (website, social media, job boards) and the online presence of local competitors. Finally, members of the HR team sent in applications to both the client and local competitors to better understand how the client can strengthen their recruitment.
Impact
Alhambra created a multi-use database, and it strengthened the client’s connections.
- Confirmed Covid-19’s effect on Berkshire labor market
- Provided Covid-19 protocol recommendations that affirm the client’s commitment to the well-being of current and potential employees
- Presented social media marketing strategies that make the application process accessible and digestible to a younger demographic of workers
- Gave recommendations to improve website functionality and accessibility
- Suggested ways to make the application portal more efficient and user-friendly
- Surveyed current employees to make marketing more relatable and effective
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